Privacy policy

Scope of This Policy

This Privacy Policy describes how Mtccnmi collects, uses, stores and shares personal information when you visit our website, place an order, create an account or contact customer care. It applies to information collected through this store and related services. By using our website you acknowledge that you have read and understood the practices described here. If you do not agree with this policy, please do not use the site.

Information We Collect

We collect information you provide directly, such as your name, email address, telephone number, billing and shipping address, and order details. When you place an order we also receive payment confirmation data, though full card numbers are handled by our payment providers and never stored on our servers. We automatically collect limited technical information including browser type, device type, approximate location derived from IP address, pages viewed and referring links. If you contact us, we keep a record of that correspondence so we can help you consistently.

How We Use Your Information

We use personal information to process and fulfil orders, take payment, arrange delivery, handle returns and exchanges, and provide customer support. We also use it to send order confirmations and service messages, personalise product recommendations, prevent fraud and abuse, maintain the security of our website, and comply with legal and tax obligations. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to keep items in your cart, remember your preferences, measure performance and understand which pages are most useful. Some cookies are essential to the store, while others support analytics and advertising. You can control or delete cookies through your browser settings; blocking essential cookies may prevent parts of the site from working correctly.

Sharing With Service Providers

We share personal information with partners who help us run the store, including hosting and e-commerce platforms, payment processors, delivery carriers, email providers, analytics providers and fraud-prevention services. They receive only what is necessary to perform their function and are required to protect it. We do not sell your personal information for third parties' own marketing purposes.

Legal Disclosures

We may disclose personal information where required by law, regulation, court order or valid legal process, or where disclosure is necessary to protect the rights, property or safety of Mtccnmi, our customers or the public. In the event of a merger, acquisition, restructuring or sale of assets, customer information may be transferred as part of the transaction, and we will notify affected individuals where the law requires it.

Data Retention

We keep order records for as long as necessary to meet accounting, tax, warranty and dispute-resolution requirements. When information is no longer needed, we delete or anonymise it so that it can no longer be linked to you.

Security Measures

We use administrative, technical and physical safeguards designed to protect personal information against unauthorised access, loss, misuse and alteration, including encrypted connections, access controls and regular system reviews. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work continuously to reduce risk.

Your Rights and Choices

Depending on where you live, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion, object to or restrict certain processing, request portability, and opt out of marketing communications. To exercise any of these rights, email mtccnmi@outlook.com. We may need to verify your identity before responding, and we will act within the timeframe required by applicable law.

Children's Privacy

Our website is not directed at children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

International Transfers

We may process and store information in countries other than the one in which you reside. Where we transfer personal information across borders, we take steps to ensure an adequate level of protection, using recognised safeguards such as standard contractual clauses where required.

Changes and Contact

We may update this policy from time to time to reflect changes in our practices or legal requirements. The current version will always be published on this page. For any question about this policy or how your information is handled, contact us at mtccnmi@outlook.com.